Customer Support Release Dates & Product Requests Product Release Schedule Release Date Delays Product/Rerelease Request Frequenty Asked Questions How can I purchase your figures? Will XXX be rereleased? My product’s packaging has been damaged. My product is missing certain parts. Why are you not responding to my email? Read more What can we help you with? I have a question about a product or release date I received a defective/incomplete product. I have a question about a preorder/payment/shipping. Latest News INFORMATION 2021/09/14 Notice and Apology Regarding figma Yumi Yotsuya Product Defects INFORMATION 2020/06/26 Nendoroid Chiaki Ogaki Manual Misprint Notice and Apology FAKE 2020/04/28 Bootleg Warning: 1/7th Scale Figure Rem (Good Smile Company) Read more